• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎02-05-2023 10:09 AM

HP Recommended
Product: HP EliteBook 840 G1 Notebook PC

Hello, 

I want to move from Windows 10 to Windows 11 can I upgrade my Elitebook 840 G1 TPM 1.2 to TPM 2.0.  If so what is the process. I have no idea what the owner password is or where I can find it.  Any help would be greatly appreciated.

 

Thank you

Category:
3 REPLIES 3

‎02-05-2023 10:13 AM

HP Recommended

Hi:

 

Your notebook's TPM cannot be upgraded from v1.2 to v2.0.

 

Also, your notebook's processor does not meet Microsoft's W11 processor requirements.

 

If you are interested in upgrading your PC to W11, please see the method I have used to in-place upgrade several HP and Dell notebook and desktop PC's to W11 22H2 that don't meet the hardware requirements.

 

Re: Issues upgrading to windows 11 - HP Support Community - 8517912

 

One of those notebooks was an HP 350 G1 which is a budget model of your model.

 

 

2 people found this reply helpful
Was this reply helpful? Yes No

‎02-05-2023 10:17 AM

HP Recommended

Thank you Paul. I guess that answers my question. If it can't be upgraded it appears the best solution might be to keep using it the way it is and forget about moving to Windows 11 at this time.

1 person found this reply helpful
Was this reply helpful? Yes No

‎02-05-2023 10:18 AM

HP Recommended

You're very welcome.

2 people found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.