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‎02-18-2022 01:14 AM

HP Recommended
Product: HP ENVY 15.6 inch Laptop PC 15-ep1000 (322X6AV)
Operating System: Microsoft Windows 11

Hi, I have asked this question to service support in Hong Kong, but no reply yet for over a week, hope that some folks in here can provide answer to my question.

I would like to know if Envy 15-ep1027TX can be upgraded to GEN12 i9, 128Gb ram?

If yes, can I upgrade it myself, or need to send the laptop to service center to perform the upgrade?

Thanks in advance.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-18-2022 02:03 PM

HP Recommended

@TFTONG 

 

Its specs

 

           https://support.hp.com/au-en/document/c08012402

 

1. CPU: No, it is soldered to its system board, you have to replace it with a new system board (if available)

2. RAM: No, the best you can get is 64GB

 

Regards.

BH
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2 REPLIES 2

‎02-18-2022 02:03 PM

HP Recommended

@TFTONG 

 

Its specs

 

           https://support.hp.com/au-en/document/c08012402

 

1. CPU: No, it is soldered to its system board, you have to replace it with a new system board (if available)

2. RAM: No, the best you can get is 64GB

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
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‎02-19-2022 12:29 AM

HP Recommended

Banhien, thanks for your valuable information.

It is a pitty, this laptop is not flexible for end user.

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