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‎11-23-2018 11:27 AM

HP Recommended

Thanks for all the help; everythings ordered and I'll give it a shot.  I'll keep this question open if I have any questions/problems once I start the operation.

 

Phil

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‎11-23-2018 12:20 PM

HP Recommended

Aye

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‎11-30-2018 11:17 AM

HP Recommended

Ok, I have the computer in its box and the 970 SSD drive and the mechanics tool set as well as a 16 GB thumb drive.  Could you run me through the steps to do this properly?  I'm assuming I fire it up and do the recovery disk on the thumb drive, then install the SSD as per the manual.  What would be the next step?  Would I use the thumb drive to install windows 10 and the HP software to the SSD and theh format the existing 1T, and how would I go about doing that?  Do I have to go into bios to tell the computer to start from the thumb drive?  Please let me know how to properly do this.  Thanks.

 

Phil

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‎11-30-2018 11:45 AM

HP Recommended

Well you caught me in an airplane on the runway going for a personal vacation trip. Send me a PM and I will give you a way to contact me counsellor.

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‎12-01-2018 12:09 PM

HP Recommended

I made a recovery USB drive using the HP software, removed the existing 500 GB HDD, and installed a Samsung 970 EVO NvM M.2 SSD 500 gb drive.  I tried to perform a recovery using the USB drive, it reformatted and copied the files fine, started restoring the files but about 1/8 of the way in it stalled and said recovery was incomplete.  I created a log file but need to know how to get the restoration to complete, if any one can assist.  Thanks.

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‎12-01-2018 01:39 PM

HP Recommended

I chatted with tech support, then they sent to level 2 who told me he thinks the recovery USB drive I made was "corrupted" and told me my only option was to pay $52.19 for a USB recovery drive.  I think everything is going back to the store.  HP computer could not give me a good recovery disk, and their support is next to nill.  Thanks to Huffer for his help.

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‎12-01-2018 02:17 PM

HP Recommended

I would encourage you not to do that. We can get this working with a little patience. See the PM I sent you. 

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‎12-03-2018 05:37 AM - edited ‎12-03-2018 05:37 AM

HP Recommended

Been reported it is basically working. But you need to move your Library folders to the hard drive. This explains how. 

 

https://www.dummies.com/computers/operating-systems/windows-10/how-to-change-the-location-of-user-fo...

 

You also need a screw for the M.2 disk. I cannot understand why HP does not provide one but they are avaiable:

 

https://www.amazon.com/GutsParker-M-2-Standoff-Screw-Drives/dp/B06XBG1783/ref=sr_1_3?ie=UTF8&qid=154...

 

Post back with any more questions and please accept as solution if its the info you needed. 

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