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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Upgrade M2.SSD

Create an account on the HP Community to personalize your profile and ask a question
08-20-2017 09:39 PM
Is it the motherboard has M.2 Slot for upgrade in technical specifications no where written it has M.2 or not
Please advice. And RAM too....
Solved! Go to Solution.
Accepted Solutions
08-21-2017 06:43 PM - edited 08-21-2017 06:48 PM
Hi @Mahen36,
Thanks for stopping by the HP community. A very good day to you. 🙂 I reviewed the post regarding assistance with RAM upgrades for the notebook. I will be delighted to assist you here. 🙂
Superb description and stupendous diagnosis of the issue before posting. Kudos to you for that. 🙂
For better clarity and to assist you better I would require information regarding this:
For a start please try these steps:
- Did you check the product specs of your computer?
- Did you check the service manual of the computer?
Please check the product specs link: http://hp.care/2iljRwa
- It came preinstalled with
4 GB DDR4-2133 SDRAM (1 x 4 GB)
- The service manual link: states that the computer supports a maximum of 12GB. Please check pages 2 and 3 and 58-59 for a list of supported memory modules with part numbers.
- Also, it gives you steps on how to remove and install it.
As far as the SSD is concerned the computer has an M.2 slot.
Please refer to pages 2-3 and pages 20-21 of the service manual http://hp.care/2vjRv6C that gives the list of supported SSDs with part numbers and how to install it as well.
Please note that HP does not recommend upgrading either the operating system or the computer’s hardware as the components that were initially installed with the unit are certified by HP for optimal performance. However, as you are very technically inclined, I would still request you to consult a local technician like Best Buy or Staples before proceeding to upgrade the unit.
This is to ensure that there are no compatibility issues and everything is a smooth sail.
Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat. 🙂
Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care now and have a terrific week ahead.
DavidSMP
I am an HP Employee
08-21-2017 06:43 PM - edited 08-21-2017 06:48 PM
Hi @Mahen36,
Thanks for stopping by the HP community. A very good day to you. 🙂 I reviewed the post regarding assistance with RAM upgrades for the notebook. I will be delighted to assist you here. 🙂
Superb description and stupendous diagnosis of the issue before posting. Kudos to you for that. 🙂
For better clarity and to assist you better I would require information regarding this:
For a start please try these steps:
- Did you check the product specs of your computer?
- Did you check the service manual of the computer?
Please check the product specs link: http://hp.care/2iljRwa
- It came preinstalled with
4 GB DDR4-2133 SDRAM (1 x 4 GB)
- The service manual link: states that the computer supports a maximum of 12GB. Please check pages 2 and 3 and 58-59 for a list of supported memory modules with part numbers.
- Also, it gives you steps on how to remove and install it.
As far as the SSD is concerned the computer has an M.2 slot.
Please refer to pages 2-3 and pages 20-21 of the service manual http://hp.care/2vjRv6C that gives the list of supported SSDs with part numbers and how to install it as well.
Please note that HP does not recommend upgrading either the operating system or the computer’s hardware as the components that were initially installed with the unit are certified by HP for optimal performance. However, as you are very technically inclined, I would still request you to consult a local technician like Best Buy or Staples before proceeding to upgrade the unit.
This is to ensure that there are no compatibility issues and everything is a smooth sail.
Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat. 🙂
Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care now and have a terrific week ahead.
DavidSMP
I am an HP Employee
08-24-2017 01:57 PM
Hi @Mahen36,
It has been a fabulous experience working with you. 🙂 I thank you greatly for accepting this as a solution. 🙂 You've been simply amazing with your technical expertise and thanks again for giving me the privilege to share this platform with you. 🙂
I hope the unit works great and stays healthy for a long time. 🙂
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.
DavidSMP
I am an HP Employee