• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎04-24-2020 12:10 PM

HP Recommended
Product: HP Envy m6-n010dx
Operating System: Microsoft Windows 10 (64-bit)

Hello community,

I decided i want to upgrade my current wireless adapter in my laptop to access higher bandwidth. I found that the Intel 7260.HMW will fit into the slot and is capable of 802.11ac Wi-Fi. However, upon further reading i am finding some kind of whitelisting that prevents it from working with certain models of IBM and HP, as well as AMD motherboards. At the moment, I am unsure what motherboard I have, but I'm assuming since my processor is AMD, so is the mb. Is there a way to verify if this product is compatible with my laptop? And if not, is there one that would be?

1 REPLY 1

‎04-24-2020 12:55 PM - edited ‎04-24-2020 01:02 PM

HP Recommended

Hi:

 

The Intel card won't work since your notebook has an AMD processor.

 

HP doesn't publish any info on what models have whitelists or not.

 

I cannot guarantee that this card will work but if you want to take a chance on it...

 

Your notebook must have two antenna cables connected to the wifi card in there now in order to upgrade.

 

Broadcom BCM4352 802.11ac 2x2 Wi-Fi + Bluetooth 4.0 combo   HP part # 724935-001

 

You should be able to find the card on eBay  Search by the HP part number, not the model of the wifi card.

 

You can also opt for the cheaper Broadcom dual band N card with bluetooth...

 

Broadcom BCM943228HMB 802.11abgn 2×2 Wi-Fi Adapter, Broadcom Bluetooth 4.0 Adapter  HP part # 730668-001

 

The N card should be about half the price of the AC card ($10 - $15).

 

Below is the link to the service manual.

 

http://h10032.www1.hp.com/ctg/Manual/c04499120

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.