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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Upgrade RAM & Install New SSD
Create an account on the HP Community to personalize your profile and ask a question
06-22-2020 02:14 PM
hello everyone
Please I need help with two questions.
firstly I want to upgrade ram to 16gb(2×8)
And I attached the front and behind picture of my 4gb ram
I know if I want to upgrade I must put in my mind that the new ram must have the same frequency (2400) and work on the same voltage(1.2) and latency (i think 17) but there is something hindered me the phrase written in my RAM[1R×16] the new ram must have the same feature?because all the rams I found 1R×8 or 2R×.....
Also If there is anything important must put in my mind for the new ram I wish someone tellme.
Secondly in the manual of my laptop said I can use SSD ram up to (256gb)
What happen if I use more than 256gb?
Sorry for the prolongation and
Thank you all for your effort.
Solved! Go to Solution.
Accepted Solutions
06-23-2020 04:18 PM
I accept your apology.
Crucial guarantees the Single Ranked • x8 memory will work in your notebook.
I can't even find single ranked x16 memory.
Your notebook's 8th gen core processor can only run the memory at a max speed of 2400 MHz.
So, you have a choice...you can buy either the 2400 MHz memory, or the 2666 MHz memory.
The 2600 MHz memory will automatically 'downclock' or 'bridge' to 2400 MHz.
Since you plan on upgrading the memory to 2 x 8 GB, and removing the 4 GB memory chip in there, you should not have compatibility issues since you are not combining the 1R x16 memory with the 1R x8 memory.
I hope that this explains things better for you.
And again...the SSD size is just what HP offered in the model series.
No doubt to keep costs low. I can't imagine how much they would charge for a notebook with a 2 TB M.2 SSD in it.
It would be unaffordable.
06-22-2020 04:37 PM
Hi:
The Crucial memory report for your model indicates that 1Rx8 memory is supported.
https://www.crucial.in/compatible-upgrade-for/hp---compaq/hp-15-bs102nt
They also indicate that M.2 SATA SSD's up to 1 TB are supported.
06-23-2020 12:03 PM
Hi
Please can you give any scientific answer
Because really you dont answer me
The manufacturer said in manual up to 256gb SSD and I ask what happen if I use more than 265gb
At the same you put a link of crucial site that said it can use SSD up to 2 TB in my laptop
Who is right and who is false?
And about the ram also just give so brief non useful answer
Why ?!!!!
Please I dont wnant answer outside hp
Thank you
06-23-2020 01:42 PM - edited 06-23-2020 02:33 PM
What's wrong with my answer???
I gave you the link to a reputable website that has compatible memory for your model notebook.
What else do you need to know???
As far as the SSD, the 256 GB is what HP offered in that model series. It is not the max capacity you can install.
You take that attitude with anyone else and I guarantee you, all you will hear back are crickets.
I don't work for or represent HP, so good-bye.
06-23-2020 02:50 PM
Iam so sorry mr.paul for my attitude
I wish you accept my apology🌹
Iam became anger because I explain many things and I want to understand
And you give just a link
Some people just need a link because if you explain to them may be not understand you
And when you see someone for example like me
Mention: frequency,voltage,1R×16,and asking if there is something also must put in mind when I must to buy new ram (if you can not just give a link)
Because in other tech websites said that when you buy new ram to laptop you must take the same frequency and voltage is that right ?
Thank you very m
06-23-2020 04:18 PM
I accept your apology.
Crucial guarantees the Single Ranked • x8 memory will work in your notebook.
I can't even find single ranked x16 memory.
Your notebook's 8th gen core processor can only run the memory at a max speed of 2400 MHz.
So, you have a choice...you can buy either the 2400 MHz memory, or the 2666 MHz memory.
The 2600 MHz memory will automatically 'downclock' or 'bridge' to 2400 MHz.
Since you plan on upgrading the memory to 2 x 8 GB, and removing the 4 GB memory chip in there, you should not have compatibility issues since you are not combining the 1R x16 memory with the 1R x8 memory.
I hope that this explains things better for you.
And again...the SSD size is just what HP offered in the model series.
No doubt to keep costs low. I can't imagine how much they would charge for a notebook with a 2 TB M.2 SSD in it.
It would be unaffordable.
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