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HP Recommended

Earlier sir told that the WD Black SSD may not work in my laptop but the samsung PM961 ssd wil surely work in laptop . I just want to that both Ssd are same but from different maker then why samsung PM961 will work and WD black won’t .

HP Recommended
Why do you think they are the same. I have just never used a WD Black but successfully installed PM961 in several HP laptops. You are free to install your choice but be aware HP does not guarantee any 3rd party part will work. Good luck.
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