• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP 15-r102nl
Microsoft Windows 10 (64-bit)

Hello, I have a HP 15-r102nl with 8GB RAM installed. Can I upgrade to 16GB? Is it available a second empty slot on motherboard? Thanks in advance

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The Service Manual says on p. 2 that these machines could have one or two memory slots, depends on model:

http://h10032.www1.hp.com/ctg/Manual/c04409502.pdf

 

To find out how many slots you have in Windows 10:

Open task manager

Select More Details

Select the Performance tab

Select Memory

 

The top will show you how many GB you actually have. Lower part of window will show you how many slots you have and how many are used.

Edit: The bottom will also tell you the speed of your RAM. Safe bet is to install the same speed RAM when you upgrade.

 

I also attempted to find on Crucial.Com but couldn't get it to show your machine.

 

Your should be able to run 16GB RAM. IF you have 2 slots, is best to run 2 sticks of 8GB to get to 16GB. IF you only have 1 slot, then you could replace what you have with a 16GB stick.

 

Also, if you have 2 slots that are used, you must be running 2 4GB sticks and would have to replace both with 8GB sticks to do what you stated.

View solution in original post

1 REPLY 1
HP Recommended

The Service Manual says on p. 2 that these machines could have one or two memory slots, depends on model:

http://h10032.www1.hp.com/ctg/Manual/c04409502.pdf

 

To find out how many slots you have in Windows 10:

Open task manager

Select More Details

Select the Performance tab

Select Memory

 

The top will show you how many GB you actually have. Lower part of window will show you how many slots you have and how many are used.

Edit: The bottom will also tell you the speed of your RAM. Safe bet is to install the same speed RAM when you upgrade.

 

I also attempted to find on Crucial.Com but couldn't get it to show your machine.

 

Your should be able to run 16GB RAM. IF you have 2 slots, is best to run 2 sticks of 8GB to get to 16GB. IF you only have 1 slot, then you could replace what you have with a 16GB stick.

 

Also, if you have 2 slots that are used, you must be running 2 4GB sticks and would have to replace both with 8GB sticks to do what you stated.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.