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‎01-17-2021 07:56 PM

HP Recommended
Product: HP ENVY x360 Laptop - 15m-ed0023dx from 12Gb
Operating System: Microsoft Windows 10 (64-bit)

I wish to know if it possible to to upgrade the RAM of HP ENVY x360 Laptop - 15m-ed0023dx from 12GB to around 16GB since it appears to have two slots, one of 4GB and the other of 8GB?

1 REPLY 1

‎01-18-2021 07:27 AM

HP Recommended

Hi:

 

You should be able to do that but there is a conflict in what the service manual indicates.

 

Maintenance and Service Guide HP ENVY x360 15 Convertible PCIMPORTANT! This document is intended for...

 

If you look at chapter 1 of the manual, it indicates the memory is onboard, which means it is non-removable.

 

If you look at chapter 5 of the manual, there is a procedure to remove and replace the memory, and there are even 3 memory module part numbers listed for a 4, 8 and 16 GB memory module.

 

So, one section of the manual is definitely wrong.  I would say it is chapter 1.

 

The product specs for your notebook do not indicated the memory is onboard.

 

HP ENVY x360 Laptop - 15m-ed0023dx Product Specifications | HP® Customer Support

 

You could install as much as 2 x 16 GB of memory in your notebook if you wanted to according to the manual.

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