-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
2
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
On some models there is an M.2 slot that can be used to add a SATA M.2 disk in addition to the hard drive. You can see the slot for it in this video at about 3:34 in. From the direction this is shot you can see the header for the M.2 slot and also the screwhole for mounting in the empty bay to the left of the hard drive. Problem is on many of these models there is a place on the motherboard for the M.2 slot but no actual slot. So unfortunately, to be sure what you can do you are going to have to open it up and look. Officially HP did not sell this model with a dual drive configuration. It was either a 2.5 inch hard drive or an M.2 disk which makes it possible that if yours came with a HDD even if it has an M.2 slot it may not be activated. Your best most secure bet is just to replace the 2.5 inch hard drive with a 2.5 inch SATA SSD. It will be just as fast as a SATA M.2 disk for running the OS.
https://www.youtube.com/watch?v=cREr6PbiBCw
See pages 27-33 of the Service manual here:
Post back with any more questions but please accept as solution if this is the answer you needed.
Upgrading Hp Envy x360 1TB 5400 RPM Harddrive to SSD (Model: m6-w105dx) Newer version with ssd: http://amzn.to/2z3KLvO Another Great Ssd with decent price: http://amzn.to/2zkzZCA
HP Recommended
On some models there is an M.2 slot that can be used to add a SATA M.2 disk in addition to the hard drive. You can see the slot for it in this video at about 3:34 in. From the direction this is shot you can see the header for the M.2 slot and also the screwhole for mounting in the empty bay to the left of the hard drive. Problem is on many of these models there is a place on the motherboard for the M.2 slot but no actual slot. So unfortunately, to be sure what you can do you are going to have to open it up and look. Officially HP did not sell this model with a dual drive configuration. It was either a 2.5 inch hard drive or an M.2 disk which makes it possible that if yours came with a HDD even if it has an M.2 slot it may not be activated. Your best most secure bet is just to replace the 2.5 inch hard drive with a 2.5 inch SATA SSD. It will be just as fast as a SATA M.2 disk for running the OS.
https://www.youtube.com/watch?v=cREr6PbiBCw
See pages 27-33 of the Service manual here:
Post back with any more questions but please accept as solution if this is the answer you needed.
Upgrading Hp Envy x360 1TB 5400 RPM Harddrive to SSD (Model: m6-w105dx) Newer version with ssd: http://amzn.to/2z3KLvO Another Great Ssd with decent price: http://amzn.to/2zkzZCA
2
0
0
HP Recommended
6
0
0
HP Recommended
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community