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‎10-01-2020 07:46 PM - edited ‎10-01-2020 07:54 PM

HP Recommended
Product: HP Notebook 14-am038ca
Operating System: Microsoft Windows 10 (64-bit)

I would like to upgrade the RAM in my laptop, but cannot find the maximum RAM that can be installed. It currently has 4GB and I would like to upgrade to 8GB.

I have not been able to find any manuals for this device that specify the maximum amount of RAM.

 

The laptop is a HP Notebook 14-am038ca running Windows 10 Home and Linux Mint.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-02-2020 07:05 AM

HP Recommended

Hi:

 

Unfortunately I would not be able to confirm with 100% certainty that the memory you selected would work.

 

What I can confirm is that it meets the DDR3L-1600 requirement.

 

Now HP has the manual working on their site again...it's at the link below.

 

See chapter 6 for the memory removal and replacement procedure...

 

http://h10032.www1.hp.com/ctg/Manual/c06715382

 

View solution in original post

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3 REPLIES 3

‎10-01-2020 07:58 PM

HP Recommended

Hi:

 

Notebooks with the Intel Pentium processors such as yours have one memory slot, which supports a max of 8 GB of memory.

 

You would have to remove the 4 GB memory chip and replace it with an 8 GB memory chip.

 

For some reason there is no service manual on your notebook's support page .

 

However I found it on this third party website...

 

https://manualmachine.com/hp/240g5/2496732-user-manual/

 

This would be a compatible 8 GB memory chip for your notebook.

 

https://www.crucial.com/memory/ddr3/ct102464bf160b

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‎10-01-2020 08:04 PM - edited ‎10-01-2020 08:52 PM

HP Recommended

Would this memory from my local computer store work with my laptop?

https://www.memoryexpress.com/Products/MX55595

Additionally, how would I install the RAM into my laptop?

Was this reply helpful? Yes No

‎10-02-2020 07:05 AM

HP Recommended

Hi:

 

Unfortunately I would not be able to confirm with 100% certainty that the memory you selected would work.

 

What I can confirm is that it meets the DDR3L-1600 requirement.

 

Now HP has the manual working on their site again...it's at the link below.

 

See chapter 6 for the memory removal and replacement procedure...

 

http://h10032.www1.hp.com/ctg/Manual/c06715382

 

Was this reply helpful? Yes No
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