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‎05-15-2023 10:08 AM - edited ‎05-15-2023 10:13 AM

HP Recommended
Product: HP 17.3 inch Laptop PC 17-cp0000 (2Q7W8AV)

Wanted to ask if I can upgrade my laptop (RAM, storage, battery ect), how, where I can do this and how much it would cost

8 REPLIES 8

‎05-15-2023 11:42 AM

HP Recommended

Hi,

Can you give the exact model number of your notebook as 17-cp0000 is a whole series of notebooks?

Or know what CPU you have in the notebook, or current specs of notebook.

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

 

Let us know,

David

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‎05-15-2023 11:43 AM

HP Recommended

Hi @Justman10000 

How about providing the system(SKU) instead of the generic model series information.

The generic laptop model series information covers roughly one hundred laptops with differing  hardware configurations

https://support.hp.com/us-en/product/hp-17.3-inch-laptop-pc-17-cp0000/2100371514/product-info

While logged into Windows, type msinfo into the search box.

Click on the system information app that appears above.

Look in the list for System SKU.

 

Provide that in your next reply.

The battery is not something you would generally upgrade.


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‎05-18-2023 05:52 AM

HP Recommended

SKU is 43B09EA#ABD

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‎05-18-2023 10:16 AM

HP Recommended

Thanks!

The specifications of your laptop

https://support.hp.com/us-en/product/hp-17.3-inch-laptop-pc-17-cp0000/2100371514/model/2100371575/do...

 

According to the HP Maintenance & Service guide and Crucial Memory, your laptop, delivered with 16 GB, is at the maximum installed  memory capacity.

 

Storage upgrade options

2TB M.2 (2280) Single-Sided SSD • PCIe NVMe Gen 4 

4TB 2.5-inch internal SSD • SATA 6.0Gb/s

Battery
it is not upgradeable.  You can replace it if in the future it does give you problems.

 

 

 


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‎05-18-2023 01:49 PM

HP Recommended

Why can my laptop only have 16 GB RAM? A mainboard can handle up to 128 GB

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‎05-18-2023 01:58 PM - edited ‎05-18-2023 02:00 PM

HP Recommended

HP purchases laptop system boards based on Intel or AMD reference designs.

 

The engineers at Intel or AMD use an appropriate chipset, which has design limitations, and  code a BIOS ROM file, that makes sure that connected devices, including memory modules, are compliant with the chipset.

 

Some system boards, based on the installed processor and chipset accept more than the linit of installed memory that HP and Crucial Memory engineers state.

 

That is something we find out here in the forum or in a third party forum where members test the maximum configuration and pass the result on to us, in the internet space.

 

By mainboard, I suspect that you mean motherboard of a desktop PC.

 

Very few laptop system boards are capable of accepting and using 64-128 GB of installed memory.

 

Those laptop that do accept a high capacity of installed memory onboard are elite level laptops, such as mobile workstations and sometimes, but not always, gaming laptops.

 

Your HP 17-cp0000 (2Q7W8AV) is a mainstream laptop and definitely not in the elite workstation or Gaming category.

 


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‎05-18-2023 02:05 PM

HP Recommended

What would happen if one were to install more than said memory?

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‎05-19-2023 11:11 AM

HP Recommended

Doing that would not hurt anything. There is no guarantee that it would work.

 

It would just work or not and that would make doing that a bit of a financial gamble.


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