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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Upgrade of RAM

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09-25-2020 08:56 AM
I want to upgrade my ram because its so slow now and for me to upgrade it I need to find a compatible RAM for it. I tried looking up at the internet but I have no clue if it is compatible. Im Im afraif if ill waste my money for buying the wrong prodhct. I have also asked the seller but they werent sure either and tells me to check the motherboard. How do I know if it compatible? Is there a specific text/keyword that I should look up. What is it? And also does it support 8GB Ram?
09-25-2020 10:18 AM
Hi:
Below is the link to the product specs for your notebook.
https://support.hp.com/si-en/document/c04799755
Notebooks with the Celeron processors such as yours have one memory slot.
Below is the link to the Crucial memory/SSD report for your notebook.
https://www.crucial.com/compatible-upgrade-for/hP---Compaq/hp-14-ac136tu
You may as well max out the memory to 8 GB by removing the 4 GB chip and replacing it with the compatible 8 GB memory chip part number from the above report.
You should be able to buy that memory in the Philippines. Search by this part number...
CT102464BF160B
Below is the link to the service manual...