• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎11-12-2019 10:51 AM

HP Recommended
Product: HP Pavilion x360 Convertible 14-ba0xx / product n°1WB50EA#ABF
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I would have liked to know if I could upgrade the memory of this laptop. I currently have 8GB Samsung 2133MHz and if I could install a SSD or M.2 format, I currently have a SanDisk SD8SN8U-256G-1006.
Thank you in advance for your answer !!

 

1 person had the same question
2 REPLIES 2

‎11-12-2019 12:50 PM

HP Recommended

@Gibbyx 

 

Probably your machine is an HP Pavilion x360 - 14-ba008nf. Its specs

 

           https://support.hp.com/au-en/document/c05865036

 

It has (pre-installed)

      8 GB DDR4-2133 SDRAM (1 x 8 GB)    - actually 2400MHz but downgraded to 2133MHz

      256 GB M.2 SSD    (SATA 3)

 

Manual

     http://h10032.www1.hp.com/ctg/Manual/c06172090

 

(a) RAM:  You can add 8GB more to slot 2, max 16GB - The manual says 12GB max but you can use 16GB.

(b) HDD:  You can add 2.5" HDD/SSD to your machine but you need more parts as mentioned on page 43 of the manual

 

Regards.

 

     

    

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎11-13-2019 03:31 AM

HP Recommended

Hello,
  Thank you for all this information and support. It's now clearer for me.

 

Best regards

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.