• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎05-26-2026 03:16 PM

HP Recommended

I use 15-bs151ni and I want to make it faster. Please advise on what I can change or upgrade.

 

Thank you 

Reply
1 REPLY 1

‎05-26-2026 03:40 PM

HP Recommended

I'm getting different information for that model.

 

One source indicates it comes with an Intel Pentium N3710 processor and another source indicates it comes with an Intel Core I3-5005U processor.

 

What processor does your notebook come with?

 

If it has the Intel Pentium N3710 processor, it has one memory slot and the maximum memory the slot can support is 1 x 8 GB of DDR3L-1600 memory

 

If it has the Intel Core I3-5005U processor, it has two memory slots and the maximum memory supported would be 2 x 8 GB of DDR3L-1600 memory.

 

Below is the link to the service manual:

 

HP 15 Laptop PC (Intel)HP 15g Laptop PCHP 15q Laptop PC Maintenance and Service Guide

 

If your notebook still has the original 2.5" mechanical hard drive, I recommend you replace it with a better performing 2.5" solid state drive (SSD).

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.