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‎12-14-2022 03:42 AM

HP Recommended
Product: HP Notebook - 15q-ds0026tu

I have 15q-ds00026TU Laptop Model. My TPM is 1.16. How can I improve to TPM 2 level? My current OD is win 10_ 64. I am unable to upgrade to win 11. Can I add some hardware or related system, from the market? Please help... Thanks

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-15-2022 07:03 AM

HP Recommended

Hi:

 

Unfortunately, I wouldn't be able to help you with any problems encountered by using Macrium Reflect/

 

I recommend you post the error on their support site, and hopefully someone will be able to help you.

 

Macrium Support Forum

 

I have never had any problems with the software, and I have used it for several years now.

View solution in original post

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7 REPLIES 7

‎12-14-2022 08:08 AM

HP Recommended

Hi:

 

Unfortunately, you can't upgrade the TPM security chip to v2.0.

 

Also, your notebook's Intel® Core™ i3-7020U processor does not meet Microsoft's W11 processor requirements.

 

Windows processor requirements Windows 11 supported Intel processors | Microsoft Learn

 

If you are interested in installing W11 on your PC as is, you can read this discussion for how I upgraded several HP and Dell notebook and desktop PC's that did not meet the W11 hardware requirements to W11 22H2.

 

Re: Issues upgrading to windows 11 - HP Support Community - 8517912

 

1 person found this reply helpful
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‎12-14-2022 09:41 PM

HP Recommended

Hello Paul Tikkanen... Thank you for your answer/suggestion. Will try to follow up and come back with feedback ... Best wishes and regards

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‎12-14-2022 09:45 PM

HP Recommended

You're very welcome.

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‎12-15-2022 03:29 AM - edited ‎12-15-2022 03:31 AM

HP Recommended

Paul... I did exactly as instructed by you... till downloading and installing the MARICUM Software. But, when trying to do the "Backup"... it did not function. It says "vBoot" could not be detected... and refused to move forward

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‎12-15-2022 07:03 AM

HP Recommended

Hi:

 

Unfortunately, I wouldn't be able to help you with any problems encountered by using Macrium Reflect/

 

I recommend you post the error on their support site, and hopefully someone will be able to help you.

 

Macrium Support Forum

 

I have never had any problems with the software, and I have used it for several years now.

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‎12-15-2022 07:14 AM

HP Recommended

Paul Tikkanen, Yaaaaahooooo! ... I took a risk, straight away installing the OS. And, though it took almost 3 hrs and 25 min, total time... I think the upgrade is SUCCESS. I quickly tried to work on the new upgraded system and found things OK, and all looked in sound shape. The Marico item seems to be not of any real use. I would uninstall the same ... and do hope that they don't plant any surveillance system in the PC. THANK YOU, THANK YOU, THANK YOU! Best wishes and regards

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‎12-15-2022 07:18 AM

HP Recommended

Anytime.

 

Glad to have been of assistance.

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