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[Peterf11]

Hello

i have HP pavilion 14-bk152sa

with 128bG SSD the storage is so small if i need to change the hard disk which model for 512G is compatible because i bought western digital blue SN500 but it doesn’t work 

anyone can help me please 

thanks 

[Paul_Tikkanen · Accepted solution]

Hi:

Below is the link to the Crucial report for your model notebook.

https://uk.crucial.com/gbr/en/compatible-upgrade-for/HP-Compaq/pavilion-14-bk152sa

it has a list of compatible M.2 SSD's.

Looks like the M.2 interface is SATA III, not NVMe

[Peterf11]

Thank you for your help 

[Paul_Tikkanen]

You're very welcome.

[Peterf11]

Hello 

i change the SSD already but when i try to recover the backup I already take from the old hard disk not need to start the boot 

Give me this message 

boot device not found 

please install an operation system on the hard disk

hard disk (3F0)

f2 system Diagnostics 

so what should i do 

i press Esc to start the boots but doesn’t respond 

i press F11 no respond 

can you help me with that please 

thanks 

[Paul_Tikkanen]

Hi:

The only suggestion I can offer would be to reinstall W10 by one of these methods...

You can reinstall W10, the drivers and software that came with your PC by making a bootable recovery drive using the HP cloud recovery client utility.

Here is an info link for how to use that utility...

https://support.hp.com/us-en/document/c06162205

You can clean install W10 by creating a bootable installation media using the media creation tool at the link below.

https://www.microsoft.com/en-us/software-download/windows10

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-14-bk100-laptop-pc/16851367

[Peterf11]

Thanks you 

[Paul_Tikkanen]

You're very welcome.

Hopefully, one of those methods to reinstall W10 will work for you.