• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
hp 15-fd0023dx

I own a HP 15-fd0023dx laptop (i3-1215u, 8gb RAM)

I recently ordered a 16gb ram kit under the pretense that I could upgrade the laptop myself. I was doing research and saw that it's apparently "non customer accessible" or something along those lines. I saw another post saying this didn't necessarily mean it couldn't be upgraded. 

Question: Is it possible for me to upgrade the ram on my laptop by myself?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@NVR_IC,

 

Welcome to our HP Community forum!

 

According to HP PartSurfer, it appears that you can upgrade the RAM in your HP 15.6 inch Laptop PC 15-fd0023dx (A9HM6UA):

 

NonSequitur777_3-1739005627031.png

 

Link: https://partsurfer.hp.com/?searchtext=A9HM6UA.

 

Apparently, HP determined the following:

 

NonSequitur777_4-1739005863684.png

 

And the manual provides the best information -although this manual does not reference your processor: i3-1215U:

 

NonSequitur777_5-1739006086921.png

 

Link: https://kaas.hpcloud.hp.com/pdf-public/pdf_7525191_en-US-1.pdf.

 

Meaning, the best I can tell you is that your laptop likely has only one upgradeable RAM slot, based on the HP Team's statement mentioned "slot" (singular) -not "slots" (plural)...

 

Before you attempt to open up your laptop, you can click on the link below and find out the max RAM capacity your laptop can handle: https://www.shareus.com/computer/2-steps-to-check-maximum-ram-capacity-of-your-computer.html.

 

Kind Regards,

 

NonSequitur777


View solution in original post

1 REPLY 1
HP Recommended

@NVR_IC,

 

Welcome to our HP Community forum!

 

According to HP PartSurfer, it appears that you can upgrade the RAM in your HP 15.6 inch Laptop PC 15-fd0023dx (A9HM6UA):

 

NonSequitur777_3-1739005627031.png

 

Link: https://partsurfer.hp.com/?searchtext=A9HM6UA.

 

Apparently, HP determined the following:

 

NonSequitur777_4-1739005863684.png

 

And the manual provides the best information -although this manual does not reference your processor: i3-1215U:

 

NonSequitur777_5-1739006086921.png

 

Link: https://kaas.hpcloud.hp.com/pdf-public/pdf_7525191_en-US-1.pdf.

 

Meaning, the best I can tell you is that your laptop likely has only one upgradeable RAM slot, based on the HP Team's statement mentioned "slot" (singular) -not "slots" (plural)...

 

Before you attempt to open up your laptop, you can click on the link below and find out the max RAM capacity your laptop can handle: https://www.shareus.com/computer/2-steps-to-check-maximum-ram-capacity-of-your-computer.html.

 

Kind Regards,

 

NonSequitur777


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.