-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Upgrading RAM and SSD

Create an account on the HP Community to personalize your profile and ask a question
12-29-2021 05:37 AM
Hi all,
I like some guide on how to upgrade my 8 gb ddr 4 ram, to 16/32 gb ram, and to upgrade my 256 to 1 or 2 tb m.2 ssd, on my
Product number: 4A6L7EA#UUW / HP Pavilion 14 inch Laptop PC 14-ec0000 (2Z8E3AV).
- Which ram blocks works with 3200mhz? Any So-dimm 260 pins ?
- Does the Samsung 970 EVO Nvme m.2 sdd fit ?
Don´t wanna end up opening the device and put in work parts, tho im use to working on changing parts, it does seem like it can easily break. Is there any guides/ documentations on how to corretly open the device up? I know there are som hiddens screw benethe the rubber feets, but still nice if documetations exsistes.
Thx - and happy new year to all.
12-29-2021 07:19 AM
Hi:
Happy New Year to you too!
You should be able to upgrade your notebook to as much as 2 x 16 GB of DDR4-3200 memory
You would want the Crucial DDR4-3200 memory such as the first one listed on the report at the link below (the DDR4-3200 memory with the green circuit board).
Memory RAM & SSD Upgrades | hp - compaq | hp 14 series | HP 14-ec0000 | Crucial.com
The Crucial report also indicates you can install as high a storage capacity as 2 TB for a NVMe SSD.
Below is the link to the service manual, where you can find the memory and SSD removal and replacement procedure.
Maintenance and Service Guide (hp.com)
Chapter 1 of the manual indicates the max memory is only 2 x 8GB, but I think that is wrong.
You can always confirm how much memory your notebook can run by doing this...
1. In the search box, search for cmd and click Run as administrator. This will open the command prompt.
2. Once command prompt is opened, type wmic memphysical get maxcapacity and hit enter. There, it will show the maximum RAM capacity your PC's motherboard can support.
The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.
Here is a service teardown video you can also watch to help you take the notebook apart.