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‎12-29-2016 05:33 PM

HP Recommended
Product: HP ENVY x360 2-in-1 15.6" Touc
Operating System: Microsoft Windows 10 (64-bit)

Hello my HP friends! I have an HP ENVY x360 2-in-1 15.6" laptop. This thing is great and all, but I was wondering if it's possible to upgrade the RAM. Currently, it has 8GB of DDR4 and I hope to bring that up to 16GB. THANK YOU! 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-29-2016 07:07 PM - edited ‎12-29-2016 07:07 PM

HP Recommended

Hello  BUBBY444,

 

 

Thank you for your reply !!

 

Unfortunately Memory upgrade is not possibel on this model because it has One SODIMM slot, non-accessible/non-upgradeable

 

It can only support 8GB Max. This is model limitation.

 

Please go through this guide : http://h10032.www1.hp.com/ctg/Manual/c05085451

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

 

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎12-29-2016 05:39 PM

HP Recommended

Hello BUBBY444,

 

Welcome to Forum !!

 

Please provid the Exact Model/Product number of your PC. 

 

 

Click the below link for a guide on locating this information:

http://support.hp.com/us-en/document/c00033108

 

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

Was this reply helpful? Yes No

‎12-29-2016 06:52 PM - last edited on ‎12-29-2016 06:57 PM by Retired

HP Recommended

My P/N is W2K56UA#ABA
Model# is m6-ar004dx

Please let me know if you need anymore information.
Thank you!

Was this reply helpful? Yes No

‎12-29-2016 07:07 PM - edited ‎12-29-2016 07:07 PM

HP Recommended

Hello  BUBBY444,

 

 

Thank you for your reply !!

 

Unfortunately Memory upgrade is not possibel on this model because it has One SODIMM slot, non-accessible/non-upgradeable

 

It can only support 8GB Max. This is model limitation.

 

Please go through this guide : http://h10032.www1.hp.com/ctg/Manual/c05085451

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

 

Was this reply helpful? Yes No
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