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‎03-22-2017 04:43 PM

HP Recommended
Product: M1V66UA
Operating System: Linux

Hello.

 

I have purchased a HP ENVY X360 M6 CONVERTIBLE from Amazon an year ago and have recently added HP Carepack to extend to an additional 2 YEAR PICKUP & RETURN SERVICE. 

My laptop came with 8GB RAM by default and there is an additional RAM slot. I would like to add an additional 8GB RAM but the RAM slot on this particular model is not easily accessible by user. I would like to know if HP can perform RAM upgrade or if there is any place like BestBuy which can assist in RAM upgrade without voiding current warranty?

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‎03-22-2017 09:43 PM - edited ‎03-22-2017 09:44 PM

HP Recommended

Thanks for the post and Welcome to HP Forums

 

I understand that your need is to enable the Legacy Boot support

 

Yes you can get the RAM upgrade done from Best Buy Geek squad

 

HP warranty will not get Void by upgrading the RAM

 

 

Hope this helped.

 

I am an HP Employee

Please click ‘Accepted Solution’ on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the ‘Thumbs Up’ Icon below.


View solution in original post

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‎03-22-2017 09:43 PM - edited ‎03-22-2017 09:44 PM

HP Recommended

Thanks for the post and Welcome to HP Forums

 

I understand that your need is to enable the Legacy Boot support

 

Yes you can get the RAM upgrade done from Best Buy Geek squad

 

HP warranty will not get Void by upgrading the RAM

 

 

Hope this helped.

 

I am an HP Employee

Please click ‘Accepted Solution’ on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the ‘Thumbs Up’ Icon below.


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‎03-22-2017 11:37 PM

HP Recommended
Thank You for the reply. I have got no problems installing or using Linux on this HP laptop (Most HP laptops I came across worked perfectly well out of box with Linux making this my preferred brand 😄 ). I will visit Best Buy Geek Squad soon regarding my RAM upgrade. Problem is resolved.
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