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‎06-17-2018 08:41 PM

HP Recommended
Product: Hp Envy 15 L2Z17PA
Operating System: Microsoft Windows 8.1 (64-bit)

Hi I would like to upgrade my RAM and would like to know if that is possible. I believe I have a 8 GB Ram installed and that there is an spare Ram slot. Can I purchase an 8GB DDR3 SDRAM-1600 and install it.

Will the system accept it and will I have to make any configurations.

Many Thanks Frankwoz

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-17-2018 08:55 PM - edited ‎06-17-2018 08:55 PM

HP Recommended

Hi.

Supports a maximum of 16 gb of ram.

The ram memory can be of any brand but it must be: (PC3L, 12800, 1600-MHZ)

Dual Channel Support

 

Compatible RAM memory:

4 GB 691740-005

8 GB 693374-005

 

You do not have to make configurations

 

You can get the piece you want from:

Ordering HP Certified Replacement Parts

HP Authorized Parts Resellers US and Canada

HP authorized parts partners Latin America and the Caribbean

HP authorized parts partners (Europe, Middle East and Africa)

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

View solution in original post

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2 REPLIES 2

‎06-17-2018 08:55 PM - edited ‎06-17-2018 08:55 PM

HP Recommended

Hi.

Supports a maximum of 16 gb of ram.

The ram memory can be of any brand but it must be: (PC3L, 12800, 1600-MHZ)

Dual Channel Support

 

Compatible RAM memory:

4 GB 691740-005

8 GB 693374-005

 

You do not have to make configurations

 

You can get the piece you want from:

Ordering HP Certified Replacement Parts

HP Authorized Parts Resellers US and Canada

HP authorized parts partners Latin America and the Caribbean

HP authorized parts partners (Europe, Middle East and Africa)

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
Was this reply helpful? Yes No

‎06-17-2018 10:31 PM

HP Recommended

Thanks For Your Help.

Cheers

Frank

Was this reply helpful? Yes No
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