Upgrading RAM

[vpkumar1950]

My Laptop  HP Laptop - 15-di1001tu

I have at present 4 GB system memory. The laptop is just a few months old. I find that when I use programs  like GIMP and  also open several browser tabs etc, the system hangs. I have tried all other methods to speed my laptop and it doesn't help. Let me know whether I can increase my RAM to 8GB by adding another 4GB or replacing the present 4 GB. Will this help speed up my PC.

[The_Fossette · Accepted solution]

@vpkumar1950

I reviewed your post and I understand that you want to know whether you can upgrade the RAM on your computer.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you contact support and they will be able to assist you in this regard.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[vpkumar1950]

I appreciate your effort. But could you please just answer my question, whter I can upgrade my model or not.