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HP Recommended
HP 17 Laptop PC 17-cp2000 (67K42AV)

Hi, i was wondering if I could upgrade my 8gb ram to 16gb, and where/what to buy to upgrade it

thanks!!!

8 REPLIES 8
HP Recommended

Unfortunately, according to the model series' specifications, the memory is onboard (an integral part of the motherboard) and cannot be upgraded.

 

HP 17 Laptop PC 17-cp2000 series specifications | HP® Support

HP Recommended

Wait so I can’t even remove the ram module thing and replace it? I saw somewhere that it said they have two spots and one is empty and upgradable 

HP Recommended

Not according to the specs.

 

You'd have to replace the system board to one that comes with 16 GB of memory and that would cost more than buying one of the models in the series that comes with 16 GB of memory on the motherboard.

 

I don't know what exact model number your notebook is because the product number you posted is for the entire model series and there are many individual product numbers listed as you can see from the link below:

 

HP PartSurfer

 

I randomly selected the product number for one of the models sold in the USA (17-CP2035CL) and as you can see from the parts list for that product number, the motherboard comes with 8 GB of system memory.

 

There is no individual memory module part number, which means the memory is not removable.

 

HP PartSurfer

 

N25148-601
MB UMA R3 7320U 8GB WIN

 

HP Recommended

I see, thank you so much!

is there anyway to check what the specific model is?

HP Recommended

You're very welcome.

 

Yes, there is.

 

Run the Windows system information app and post the product number that you see on the System SKU line about 1/4 of the way down on the report.

 

Then I will see if I can find the exact model number of your notebook.

 

 

HP Recommended

I see, I’ll check that as soon as I get home

HP Recommended

It appears to be the case that my laptop is a 

"HP Laptop 17-cp2035cl (7G732UA)"

Does that help?

HP Recommended

Pretty lucky guess on my part.

 

That confirms you cannot upgrade the memory in your notebook.

 

Here's the link to the product specs:

 

HP 17-cp2035cl Home & Business Laptop (AMD Ryzen 3 7320U 4-Core, 17.3" 60Hz Touch HD+ (1600x900), AM...

 

Notice the 8GB OnBoard RAM spec.

 

Anytime you see a PC that states the memory is 'onboard' that means the memory is an integral part of the motherboard.

 

Below is the link to the service manual for the model series.  Chapter 1 indicates the memory is not upgradable.

 

Maintenance and Service Guide

 

Memory Soldered on board, not customer-accessible or upgradeable
8 GB of LPDDR5-5500, single-channel support

 

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