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- Upgrading ram on HP 14-dk1032wm

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11-13-2021 07:51 AM
Looking into upgrading the ram on my notebook computer; model: 14-dk1032wm.
I've looked online and found two different responses. First, crucial website states ram is upgradeable to 32GB and board has 2 memory slots. Second, I've seen posts stating ram is soldiered to the board and that my computer can't further have a ram upgrade.
Wanting to know if anyone has upgraded this model of notebook when it comes to the ram so I can know if I were to purchase so dimm ram modules, that I could upgrade my ram?
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11-13-2021 09:04 AM
Hi:
The product specs for your notebook indicate that it comes with 4 GB of memory.
HP Laptop 14-dk1032wm Product Specifications | HP® Customer Support
If the memory was not removable, there would have been an (Onboard) note after the memory spec.
If you look at chapter 5 of the maintenance and service guide, there is a procedure for removing and replacing the memory.
HP 14-dk1000 Laptop PC series Manuals | HP® Customer Support
The 'Memory is non-customer accessible/non-upgradeable' statement means that HP wants any upgrades to be performed by an authorized service center, not that the memory not upgradable.
11-13-2021 09:04 AM
Hi:
The product specs for your notebook indicate that it comes with 4 GB of memory.
HP Laptop 14-dk1032wm Product Specifications | HP® Customer Support
If the memory was not removable, there would have been an (Onboard) note after the memory spec.
If you look at chapter 5 of the maintenance and service guide, there is a procedure for removing and replacing the memory.
HP 14-dk1000 Laptop PC series Manuals | HP® Customer Support
The 'Memory is non-customer accessible/non-upgradeable' statement means that HP wants any upgrades to be performed by an authorized service center, not that the memory not upgradable.