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Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Pavilion x360 14 Convertible PC 14-dy0000 (23S36AV)

My laptop can charge using usb-c but it only does it when the device is powered of its been like that senses day one I just wondered if that normally if not is there a way to change it when the laptop is on and does my laptop except eGPU through usbc and if it does should I update my BIOS

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