Usb not working

[Ak2026]

My laptop's usb in not working 

[VikramTheGreat]

Hi @Ak2026,

Welcome to HP Support Community.
 

Thank you for posting your query, I will be glad to help you.

I understand you're having trouble using the USB on your PC. Could you clarify if the issue is with USB ports not working or a specific USB device not being recognized?
 

If it’s a USB port issue, please try these steps:

1. Basic Hardware Troubleshooting:

 1, Try Different USB Ports:
Test all available USB ports on your computer
Try both USB 2.0 and 3.0 ports (usually blue)
Check for physical damage to ports

2. System Restart Procedure:
Remove all USB devices
Shut down your computer completely
Wait 30 seconds
Restart your computer
Reconnect USB devices one at a time

3, Check Device Status:
Press Windows + X
Select “Device Manager”
Expand “Universal Serial Bus controllers”
Look for devices with warning symbols
Right-click problematic devices
Select “Properties” to view error details

If you still face issue please try the steps shared in the link to help you better

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support 

[VikramTheGreat]

Hi @Ak2026,

I hope this message finds you well. I wanted to follow up on the technical issue that we discussed earlier and confirm that it has been successfully resolved.
 

If you encounter any further issues or have any additional questions, please do not hesitate to reach out to us. We are here to assist you and provide any necessary support.
 

I will be archiving this case for now, however, you can respond to the same thread to continue the conversation.
 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
 

Take care and have a great day ahead!
 

VikramTheGreat

HP Support