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‎07-13-2018 04:31 AM

HP Recommended

@4LEKS1, Thanks for writing back to us again.

 

As I mentioned previously we don't have the datasheet or part to replace the part inside the battery.

 

You have to replace the replace whole battery unit on your PC.

 

I will send you few details in a private message. Please watch your inbox for more information.

 

 

Take Care!

Have a great weekend ahead! 🙂

 

 

 

A4Apollo
I am an HP Employee

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‎10-04-2019 10:46 PM

HP Recommended

I am curious if you ever resolved this fix and how? I have the exact same issue,  tiny transistor on the BMS got fried but the batteries themselves are fine.  I know you can buy BMS for older batteries but for newer laptops you need a smart chip that I have not been able to find anywhere.  It would be such a waste to buy a whole new battery from hp when it's the BMS that is the issue.

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