Victus laptop not working with USB-C PD hub

[Tochi9]

My Victus gaming laptop (15-fa0031dx) doesn't work with USB-C hubs with power delivery.

I've tried

USB-C dock (Dell WD19, Kensington LD4650P)

Thunderbolt 3 dock (Dell WD19TB)

None of the above works with my laptop.

I do understand this Victus doesn't support USB-C PD. When I say not working, nothing connects to the HUB works, keyboard, mouse, monitor, USB drive.

It does work with this cheap adapter without PD, Anker USB C Hub Adapter, 5-in-1 USB C Adapter.

I've cross checked with other two laptops that support USB-C PD. All hubs/adapters listed above work fine.

I do understand this Victus doesn't support USB-C PD. But I expect other features like DisplayPort and additional USB ports work fine with USB-C PD hubs. But no single device connected to USB-C hubs works. Wired mouse doesn't have red laser on the bottom. The light turns on once the hub connects to my other two laptops.

Any idea?

[banhien]

@Tochi9 

I can't get its official specs, only

                https://abcshop-eg.com/en/product/hp-victus-15-fa0031dx-i5-12450h-8gb-512gbgtx-1650-4gb-win-11/

Which says it has

             • 1 SuperSpeed USB Type-C® 5Gbps signaling rate (DisplayPort™ 1.4, HP Sleep and Charge port

No USB Power Delivery.

Regards.

[Tochi9]

I don't need power delivery. I do need DisplayPort and extra USB ports on the hub.

[banhien]

@Tochi9 

Firstly the Dell dock is NOT compatible with your machine. But you should be able to get USB ports and external monitor.

Regards.

[Tochi9]

That's what I thought. I don't quite understand what Dell not compatible means. Though it's manufactured by Dell, it's still a USB-C hub except it has higher than standard 130W charging. But my other two laptops still work fine with Dell docking station. They are Samsung and Lenovo laptops. My Victus laptop doesn't work with a general powered USB-C hub either.

I expected this should be easy plug and play. But somehow my Victus laptop doesn't work with any powered USB-C hub.

Any help?

[banhien]

---

@Tochi9 wrote:

... I expected this should be easy plug and play. But somehow my Victus laptop doesn't work with any powered USB-C hub.

---

@Tochi9 

Not all USB-C ports are the same. As mentioned above USB-C port on your Victus does not support USB Power delivery therefore you can't use USB-C on your machine to charge its battery.

By the way, it requires 150W AC adapter and the Dell hub is only rating 130W.

Hope this makes sense.

Regards.

[Tochi9]

I know the specs well and I know that my Victus doesn't support USB-C PD.
But my question is why other functions of the connected USBC-C hubs don't work either. I don't expect charging but I do expect monitors, keyboard&mouse to work. Unfortunately nothing works at all if it connects to any of the 3 powered USB-C hubs on my hands. Not just one that doesn't work. All of them don't work at all. And they all work fine when connecting to my other two laptops (Lenovo and Samsung with USB-C PD support).
The only USB-C hub that works fine is a passive hub. Everything (HDMI, 2 USB devices and extra Ethernet on it) works fine. It's real plug and play.
I've never owned any laptop that supports USB-C DisplayPort without Power Delivery like this Victus before. Am I limited to only passive hubs?

[banhien]

@Tochi9 

I did say, the Dell hub/dock is NOT compatible with your HP Victus. I thought it should give monitor and mouse, keyboard but as you say I did not. Sorry, I don't have Dell product to test. I used to borrow hardware from work to test but I'm a retiree now. 

I did test my HP Omen (sister of Victus) with my HP USB-C G5 dock and only one thing I could not get: Power (as expected). I also tested the dock on other machines including from Dell. On the Dell Dell Inspiron 2-in-1 13-7000 series with Thunderbolt™ 3 port - PSU 65W I could not get FULL single cable setup.

I planed to test an HP Thunderbolt™ 3 dock during few weeks time but I need to know it works with at least one of my machines first (because I will keep it) otherwise what would be going with an expensive dock .

Regards.

[Tochi9]

Omen series is the better one. I think it does support power delivery.

The two model with lowest prices currently on hp.com

16-n0797nr
16t-b100

They both support USB-C power delivery.

Has anyone successfully connected Victus to a powered USB-C hub?