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‎04-05-2018 03:35 PM - edited ‎04-05-2018 03:36 PM

HP Recommended
Product: HP ENVY TouchSmart 17-j017cl Notebook HP
Operating System: Microsoft Windows 10 (64-bit)

i have 

HP ENVY TouchSmart 17-j017cl Notebook HP my memory card 2GB can upgrate to 4GB OR 8GB IF I CAN DO ANY TYPE MY BIOSE IS ACCEPTED ?

THANK YOU FOR HELPING

Ako
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-05-2018 04:31 PM

HP Recommended

Are you talking bout the video chip....no upgrade possible. If you mean system memory (RAM) it can be upgraded to 16 gigs. The video is a chip soldered to the motherboard so no way to remove replace or upgrade. 

View solution in original post

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2 REPLIES 2

‎04-05-2018 04:31 PM

HP Recommended

Are you talking bout the video chip....no upgrade possible. If you mean system memory (RAM) it can be upgraded to 16 gigs. The video is a chip soldered to the motherboard so no way to remove replace or upgrade. 

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‎04-06-2018 05:00 AM

HP Recommended

yes i mean   video chip  thank you for helping

Ako
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