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‎07-01-2023 02:34 AM - edited ‎07-01-2023 07:48 AM

HP Recommended
Product: Victus

I bought a Victus 15 about 2 weeks ago and it's been playing games (Diablo 4, NMS, Jedi survivor) at medium settings very smoothly. A day or 2 ago my laptop froze up and had to do a hard reboot. Ever since, I can't get more than 10-15 fps in a game, completely unplayable. 

I've run diagnostics and reinstalled video drivers but still no good performance. 

Something else I noticed since the crash, I can't change the screen brightness with the keyboard. 

Any thoughts?

 

*edit*

I figured out what happened. There was a windows update recently and made the AMD driver incompatible. I updated the AMD driver and everything is working now. 

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‎07-01-2023 09:44 AM

HP Recommended

Good job in troubleshooting the issue!

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

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‎07-01-2023 09:44 AM

HP Recommended

Good job in troubleshooting the issue!

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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1 person found this reply helpful
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