WD Blue NVMe SSD (SN550) doesn't show up on Windows Installer

[ethanreece]

I am trying to install a new Western Digital Blue SN550 NVMe drive on my HP Envy x360 15-ds1010wm, but when I launch the USB Windows Installation tool, it doesn't show up. (It shows up briefly saying it contains 0 MB, but it disappears when I click Refresh). It also doesn't show up using Hiren's Boot CD. I have updated the BIOS to the latest version (F.06). I ran the Quick Hard Drive Test in the BIOS, and it passed.

(I have two SN550 drives and two identical Envy laptops in case I should do additional testing)

(Before this I was trying to install a Crucial P2 drive into each laptop, but both drives/laptops gave SMART errors)

What exactly I did:

• Download Windows Media Creation Tool.
• Save Windows to ISO onto a Micro SD Card (most convenient removable storage I had).
• Use Rufus to flash ISO onto 64GB Sandisk USB (GPT, UEFI).
• Replace SSD. (I did not remove the battery if that matters)
• Boot USB flash drive. Windows Installer boots, but SSD doesn't show up in the install wizard.
• Run the Quick Hard Drive Test in the BIOS. It passed, so the drive should be working.
• Download/flash Hiren's Boot CD onto that flash drive. SSD doesn't show up on that either.
• Format USB as FAT32, install BIOS onto flash drive using the official tool, and run the .efi file to update the BIOS. (BIOS updated from F.05 to F.06)
• Flash Windows ISO onto USB flash drive/boot. Still doesn't show.
• Disable "Secure Boot" in BIOS. Still doesn't work.

[ethanreece]

Update: I tested the drives on a new gaming PC, and they show up, so there's obviously an issue with the HP laptops. I guess I'll be returning the drive and getting a Kingston A2000 instead.