• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP NOTEBOOK 15
Microsoft Windows 10 (64-bit)

MY keyboard is not defective but when i start my laptop it does not works, it works after pressing 5 time both ALT of keyboard. please give permanent solution for it

1 REPLY 1
HP Recommended

@ARYAN85 

When you first start a laptop, the keyboard is NOT going to work -- and it will not work until the Windows drivers for it get loaded.  With a new fast notebook with a fast SSD, this could only be a couple of seconds.  With an older notebook using an HDD, this could be for some time.  If the keyboard works to enter the Windows login, there is nothing wrong with it.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.