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- Re: Warped Keyboard - HP Pavilion Notebook

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06-02-2019 08:49 PM
I noticed my keyboard was slightly warped the other month.
The warp has gotten worse.
I dont know how this could happen as the laptop is always on my desk.
I never carry it around or take it out of the house.
The underneath of the laptop is flat.
Its like a tumor from the "escape" key to the "f11"key and slopping down towards the space bar.
Anybody else had this problem?
What should I do?
06-05-2019 08:51 AM - edited 06-05-2019 08:52 AM
Hi! @PeterBali,
Were there any physical damages to the PC?
I have checked the records and I was not able to find any service advisory or complaints regarding the issue you have mentioned.
It certainly sounds like a hardware issue with the PC.
Please contact HP support for service options.
Contact HP support using this link. Click Here
Let me know if this works!
Have a great day! 🙂
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A4Apollo
I am an HP Employee
11-23-2019 09:05 PM
Hi Peter. I have the same problem. I've had my laptop for over a year. It sits on the desk in my office and never moves. This afternoon I came out to find exactly the same symptom as you - a raised keyboard from the escape key to the F11 key and sloping down to the space bar.
The computer is not hot at all and the bottom of the case remains perfectly flat. I just noticed this today.