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‎03-11-2023 02:42 PM - last edited on ‎03-11-2023 03:41 PM by Retired

HP Recommended
Product: HP Laptop PC 15s-fq2000 (2D119AV)

Warranty Dispute Case [Personal Information Removed], cannot get any action report

Category:
2 REPLIES 2

‎03-14-2023 07:40 AM

HP Recommended

Hi @Joehar,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-
HP Community Moderator



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‎03-14-2023 11:24 AM

HP Recommended

I cannot find the forum page to receive your message with instructions. I do have a registered Case with a specific number on this Warranty Dispute. It gets no response and I can find no Case status. I bought an HP Laptop December 6, 2022 and HP declares the Warranty expired March 4, 2023. That is the Dispute Case. After over a week trying to seek Customer Support Services, by Virtual paths and Phone tag on this issue, HP has worn me down to the point of my giving up. Now I cannot find the Community Forum. Not at all happy at this end.

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