Warranty Dispute continuous issues

[RoryOHara]

Hi there,

I am still trying to get my warranty information corrected on my system.  I tried previously to get this resolved and while I did get a response with a service agent, once they took my details, nothing ever became of it. The HP warranty dispute page does not seem to work for me. I've tried for months on various devices yet it won't let me submit the form. There is a list of options of which one includes attaching image of proof of purchase, yet there is no means of attaching an image to the form. I wonder if this is why I can't submit a dispute. Is there any other means of submitting a dispute as it's been 8 months since my first attempt and I am no further forward since then. I've got an extended warranty and would prefer to get the full use out of it if required rather than it ending earlier than it should.

[Huffer]

Do you actually need to make a warranty claim or just trying to correct the record?

[praveenbv]

Hi@RoryOHara, Welcome to the HP Support Community!

Care Pack - Optional Coverage Plans

Select Region (top right) > Enter your product number in the form to view available Warranty plans for your device

•  Care Pack Overview
•  Care Pack Central
•  Care Pack Services Definitions

• Have a Care Pack Warranty that needs to be Registered?

         HP Care Pack Registration Page

Various Regions Outside the USA - Examples

• South East Pacific –
  • Original Website – Southeast Asia  - HP Care Pack Services  Contact – Care Pack
  •  Care Pack Services - Australia &  HP Care Pack Services – Business PCs - Australia
• Middle East - Protect your investment with an HP Care Pack
• India – Care Pack Options – HP Services - India
• UK - HP Care Pack services for HP Products
• Canada - Care Pack for PC and Print

Reminder: 

1. Always verify phone numbers in the HP website information.
2. Not your region?  Scroll to the bottom of the page and click Flag > change to your region

And / Or

HP SMARTFRIEND SERVICES

• HP Out-of-Warranty Support – Purchase Options

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[RoryOHara]

Looking to correct the record. I've already had one warranty repair for faulty battery and would like to make sure that my details are correct if I require in the future as I opted for extended warranty which shows an incorrect expiry date

[KrazyToad]

@RoryOHara

You can refer to this Link: https://support.hp.com/us-en/document/c05084516 to raise a dispute regarding warranty validation

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