Warranty Issue

[sid93]

I've recently bought my HP Pavilion x360 Convertible 14m-ba0xx on 24th march, 2018. But when i tried to register the laptop, i found that warranty expires on 27 November, 2018, that is 07 months. Can someone please help me out in this regard?

[wukong33]

Hi sid93,

Thank you for purchasing HP product.

You can contact our support center, they should be able to update your HP Pavilion laptop warranty period. Please get ready your Proof Of Purchase (POP) when you contact our support center.

Below is the link to contact HP:-

http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html 

[sid93]

I'm unable to contact the support centre through phone assist.

Is there any other way to contact the support guys and share my Proof Of Purchase (POP)?

[wukong33 · Accepted solution]

Hi sid93,

You can try the below link to register your product.

Product Registration

https://register.hp.com/americas/flowPage/default/defaultExperience/en_US/faq.do

If your product information already exist in the system, you can try the following steps to change the information.

Q. How do I change or delete my product information from My Account?

A. Log in to My Account. View your product profile. Select "Register a product" to add more products. If an existing product is registered incorrectly, select "Remove from profile" to remove the incorrect entry. Then select "Register a product" to add it correctly.

Hope this help.

[sid93]

Thank you wukong33

I've received the confirmation from the POP team about the updated warranty.

[wukong33]

Hi sid93,

You are most welcome, glad to hear your issue has been resolved. Have a nice day.