Warranty issue

[Chaithanya2025]

I recently ordered the Hp pavilion 16 AMD Ryzen 5 8540u laptop it's warranty expired 24-06-2025 but I ordered laptop in flipkart on 11-07-2025 What I can do now to get my warranty 

[VikramTheGreat · Accepted solution]

Hi @Chaithanya2025,

Welcome to the HP support community.

We understand you have an issue with the Pc warranty showing a wrong date and showing it's expired. Sorry to hear about the issue. Could you please help us with the original Invoice copy that has the Serial number in it, so I can try to help you better.
 

Please help us with your HP unit serial number or the product number in a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here

To access your private messages, simply click the private message icon in the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support

[Chaithanya2025]

My issue solved warranty status changed 

[VikramTheGreat]

Hi @Chaithanya2025,

I am glad to know that the warranty issue has been taken care of. 

I would request that in the future, if you require any help, please do keep us posted.

Take care, and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat

[ahmed7788]

Hello, I have the same problem. How can I solve it?

t appears to me that my warranty began on 31/7/2024 and ended on 30/7/2025, knowing that the product was purchased from Amazon on 2/8/2025.

my warranty ended before I even bought the product

Please note that I have a copy of the Amazon purchase receipt that includes the serial number.

[Hawks_Eye]

Hi @ahmed7788,

Welcome to the HP Support Community! We're here to help you get back up and running.

The warranty at times gets accounted for in the shell life period as well.

We have a few steps to upload your invoice to get the warranty updated.

Go to the Product Warranty Check website. https://support.hp.com/us-en/checkwarranty

Select the country/region where the computer was purchased, type your serial number, and then click Submit.

1. From the HP Product Warranty Check results for your product, click Dispute this to display the Warranty validation form.

2. Type your contact information, and then select a Dispute reason.

3. If prompted to upload the proof of purchase, click Choose File, and then double-click the proof of purchase file to upload it.

Note: Make sure that the file does not exceed 2 MB and is an acceptable digital file format: .bmp, .doc, .docx, .gif, .jpg, .png, .pdf, or .zip.

4. Click Dispute warranty.

HP reviews the warranty status for your product and contacts you after the review.

Reference link: https://support.hp.com/us-en/document/ish_2534210-1364541-16

 Take care, and have an amazing day!

Regards, 

Hawks_Eye