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‎05-22-2020 10:44 AM

HP Recommended
Product: HP Laptop - 15s-eq0007au
Operating System: Other

Recently, I bought a HP laptop from hp online store. Instead of one year warranty, it is showing 7 months warranty in the website. I have submitted all the necessary documents and filed a complaint last week. However, HP support team unable to solve this. How to proceed to update the warranty date from the date of purchase.

22 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-22-2020 11:25 AM - edited ‎05-22-2020 11:26 AM

HP Recommended

@hanumantha

 

Welcome to the HP Support Community. 

 

We shall escalate this case.

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community.


I am an HP Employee

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1 REPLY 1

‎05-22-2020 11:25 AM - edited ‎05-22-2020 11:26 AM

HP Recommended

@hanumantha

 

Welcome to the HP Support Community. 

 

We shall escalate this case.

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community.


I am an HP Employee

Was this reply helpful? Yes No
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