• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎04-26-2021 05:51 PM

HP Recommended
Product: Probook 450 g7
Operating System: Microsoft Windows 10 (64-bit)

My laptop is under warranty, so they're going to replace my old motherboard. 

My question is : does the new motherboard will come with a heatsink and a fan ? Or they will use the old ones on the new motherboard? 

Thanks in advance.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-27-2021 11:37 AM

HP Recommended

@Layth11 

In replacing parts -- time is money!  It would take longer to remove the old fan and heatsink and replace the new ones, so they will simply swap in the replacement motherboard with the components already attached.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎04-27-2021 11:37 AM

HP Recommended

@Layth11 

In replacing parts -- time is money!  It would take longer to remove the old fan and heatsink and replace the new ones, so they will simply swap in the replacement motherboard with the components already attached.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.