Warranty

[TheUser747]

Hi HP community

I've purchased a HP Spectre 13 x360 and I've had it for 3 weeks now. I have always handled it with care and no accidents have occurred with the laptop (no drops, no spills of liquids, no hits etc). 2 and a half weeks in I started to notice that the bottom right corner of the laptop creaks/makes noise sometimes when pressure is applied. (I say sometimes because sometimes it does this and sometimes it does not. Could be affected by weather or other factors). 

In order to attempt to fix this, I removed the bottom case of the laptop and put it back hoping it was just a loose screw or something. (I did not mess with anything else. Just opening it and closing it). It did not help and it it still creaks just as before. 

I really don't want to open my laptop again for this due to the risk of breaking anything inside and the rubber feet isn't sticky anymore if removed again.

Am I still able to claim the warranty for this? 

Thank you

[Dragon-Fur]

@TheUser747 

Three week old computer is certainly in Warranty.

If you have not done so, submit a case for warranty repair with HP Support.

Anything the Community can offer will lead you to the same place (Support).

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• Register your product during first setup or soon afterwards

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Excerpted: If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.

• If necessary, select your Region / Country:  Scroll to bottom of page and click the Flag
• HP Computers and Printers - How to Submit a Dispute to Validate Your Warranty

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HP Spectre 13-aw0000 x360 Convertible PC series 

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