Warrenty mismatch issue

[avinashveer]

I have recently bought a HP 15 fd0577TU  i5, 16GBlaptop on oct 23,2025 .I found that the warranty is started from july 11,2025 before I ordered. Then, I have complained my issue to the HP team through whatsapp on oct 25(sunday), 2025after checking my invoice and warranty slip, they said that I will recieve an update whithin 2 days on system and on website in 5-7 days. I have again contacted them again after three days they said It is processing. It's been 8 days ,I complained them. I have not recieved any update on web and also in  my system. So, please respond to this and make my problem be solved as early as possible.

[Kuroi_Kenshi]

Hi @avinashveer,

Welcome to the HP Support Community!

I understand your concern regarding the warranty mismatch on your HP 15-fd0577TU laptop. Let’s check the status for you.

Please share your case ID via private message so that we can verify the details and review the progress of your warranty update request. Once we have the case ID, we’ll be able to look into it and ensure the correction is processed as soon as possible.

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

You can use this link as well: 

Private Messages - HP Support Community

Best regards,