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- Webcam is not working

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12-29-2019 04:52 AM
I re-installed my windows 10 after that im unable to find the imaging devices also in device manager when i added it manually in the imaging devices its showing unknown source so please help me out.
12-31-2019 06:25 PM
@Sreenivasvs The drivers for the Imaging devices, which include the webcam, are not displayed in the Device Manager.
To resolve this problem, use the following steps.
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Restart your computer.
If the problem persists, continue using these steps.
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In Windows, search for and open Device Manager.
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If there is no Imaging devices category listed, select Action, then Scan for hardware changes.

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If Device Manager does not recognize the webcam after the scan, use Microsoft System Restore to go back to a time when the webcam was working properly.
If problems persist, the webcam might have become unplugged internally, and the computer might require service to correct the issue.
Let me know how that pans out,
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Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.
Riddle_Decipher
I am an HP Employee
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