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- Weird smell from charging port from Laptop
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10-11-2019 09:46 PM - edited 10-12-2019 08:37 PM
When I was booting up my laptop while plugging the charging cord in, I heard some sort of noise from the port, along with some burning smell coming from the port. For a minute, it wasn't charging at all. But after some tweaking with the adapter, it started functioning again with no issues. But still, I wonder if it's still a cause for concern.
Is something up?
UPDATE: I have confirmed it is the port. The charger can only charge the laptop up only in certain positions and it is loose. Any help with that?
Solved! Go to Solution.
Accepted Solutions
10-13-2019 01:55 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
10-13-2019 01:55 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
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