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‎05-21-2021 06:38 AM - last edited on ‎05-21-2021 06:43 AM by Retired

HP Recommended
Product: HP Laptop 15s-du3047TX
Operating System: Microsoft Windows 10 (64-bit)

i have purchased New HP Laptop 15s-du3047TX Last Month, but i observed some issues mentioned below

 

1.  Laptop model not match as its description given on its packaging "HP Laptop 15s-du3047TX", whereas HP support site & Support assistant shows "HP Laptop PC 15-dw3000 (1A3Y5AV)".

 

Suggest how it can be resolved?

2. Can i upgrade its Processor, Dedicated GPU and RAM? if yes how?

3. It generate too much heat when i play games on it, is there any solution for it?

 

Products detailed info given below (Ctrl +alt +S):

Product name : HP Laptop 15s-du3xxx

Product number : 30R86PA#ACJ

Serial number : [Personal Information Removed]

Software build ID : 20WW3MLT601#SACJ#DACJ

Motherboard ID : 881E

BIOS : F.43-03/31/2021

Keyboard revision : 50.24

Total memory : 8GB

Processor name : 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz

2 REPLIES 2

‎05-21-2021 03:56 PM

HP Recommended

@Vissu 

 

Your machine is Product number : 30R86PA#ACJ. Its specs

 

      https://support.hp.com/au-en/document/c06986856

 

I don't know why HPSA saw it as  "HP Laptop PC 15-dw3000 (1A3Y5AV)" . Hardware wise, two things you can upgrade

 

1. RAM: It has 8 GB DDR4-2666 SDRAM (2 x 4 GB), you can upgrade to 16GB, 32GB or 64GB (and something in between) using

         https://www.crucial.com/compatible-upgrade-for/hp---compaq/hp-15s-du3047tx

 

2. SORAGE (optional): You can also upgrage to larger M.2 SSD or better 2.5" HDD.

      

You can NOT upgrade CPU or GPU because they are parts of the System board. You have to upgrade to new board (if available)  with new CPU, GPU and new license of Windows because they are on ONE piece of hardware called System Board.

 

For heat, you can try:

 

           https://www.techradar.com/au/news/best-laptop-cooling-pad

 

Regards.

 

BH
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‎07-06-2021 05:11 AM

HP Recommended

Are you facing battery backup issues with your laptop.

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