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‎05-30-2025 04:44 PM

HP Recommended
Product: HP Pavilion x360 14-inch 2-in-1 Laptop.Intel Core i5 processors, 8GB RAM

HP Pavilion x360 DW14 1013AU Laptop.Intel Core i5 processors, 8GB RAM

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1 REPLY 1

‎05-30-2025 05:10 PM

HP Recommended

HP does not have a service manual for the model series.

 

You can run this command to see how much memory your notebook can support:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

Your notebook uses DDR4-3200 CL22 memory.

 

Below is the link to the service teardown video:

 

Removing & replacing parts for HP Pavilion 14-dw0000 x360 | HP Computer Service

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