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01-04-2024 12:13 PM
According to chapter 1 of the maintenance and service guide on your notebook's user guides page, the notebook has two memory slots and supports 2 x 8 GB of memory. Your notebook uses DDR4-2666 MHz memory.
HP Pavilion 15-dq1000 x360 Convertible PC series - Setup and User Guides | HP® Support
If you want to install more than 16 GB of memory, you can run this command to see if that would be possible:
If you want to install more than 16 GB of memory, I recommend you run this command to see if it would be possibe:
1. In the search box, search for cmd and click Run as administrator.
This will open the command prompt.
2. After the command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.
There, it will show the maximum RAM capacity your PC's motherboard can support.
The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.