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HP Pavillion 13 x360 PC
Microsoft Windows 8.1 (64-bit)
I need to replace my primary internal battery. What is the correct battery to purchase?
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
Great. Thank you very much.

View solution in original post

4 REPLIES 4
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@Trosclair

 

To better help you we would need the exact model number or product number of your laptop/desktop???

 

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c00033108

 

REO

HP Recommended

Product number:  G6T71UA#ABA

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HP Recommended
Great. Thank you very much.
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