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HP Recommended
HP Notebook - 14-dk0002dx
Microsoft Windows 10 (64-bit)

I just want to know which graphics cards better than an AMD Radeon R5 graphics card will fit in a HP Notebook - 14-dk0002dx.

1 REPLY 1
HP Recommended

@Blaze23124 Welcome to HP Community!

 

I understand that you would like to upgrade the graphics card.

 

(HP does not recommend upgrades as the device is equipped with parts that perform at its optimal performance and also, the upgradeable parts listed in HP articles are purely for your ease, though the decision to upgrade will be at your own discretion)

 

 

I have checked the manual(page number 1,2)

 

 

Supports HD decode, DX12, HDMI, and PX7 (UMA graphics)

 

Internal graphics

AMD Radeon™ RX Vega 10 Mobile Graphics (Ryzen 7 processor)

AMD Radeon Vega 8 Mobile Graphics (Ryzen 5 processor)

AMD Radeon Vega 3 Mobile Graphics (Ryzen 3, Athlon 300U processors)

AMD Radeon R5 Graphics (A9 processor)

AMD Radeon R4 Graphics (A6 processor)

AMD Radeon R3 Graphics (E2 processor)

 

Switchable discrete graphics (Ryzen processors)

 

AMD Radeon 530 with up to 2 GB of dedicated video memory Supports MR Ready (Ryzen processors, UMA graphics) 

 

I would suggets you contact our phone support and check for the support option. They will help you.

 

Here is how you can get in touch with phone support.

 

 

1)Click on this link - www.hp.com/contacthp/

 

2)Select the product type.

 

3)Enter the serial number of your device or select let HP detect your product option.

 

4)Select the country from the drop-down.

 

5)You should see the HP phone support number or Chat option listed.

 

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.