What diagnostic programs would you recommend for my system?

[kcav]

I downloadedthe files, installed them, rebooted and opened Device Manager.  Other Devices was nolonger there - problem solved.

Thank you.

[kcav]

One more question  

I cleared Event Viewer, rebooted the system and found five instances of Didtributed Com Error #10016 in Event Viewer. :Did I do something to cause this?

Event #1 Data  

     Paramter 1   Application Specific

     Paramter 2   Local

     Paramter 3   Activation

     Paramter 4   6B3B8D23-F98D-40B9-8DBD-B950333E2C52

     Paramter 5   4839DDB7-58C2-48F5-8283-E1D1807DOD7D

     Paramter 6     NT Authority

    Paramter 7     Local Service

    Paramter 8     S-1-5-19

Event # 2 Data

     Paramter 1   Application Specific

     Paramter 2   Local

     Paramter 3   Activation

     Paramter 4   6B3B8D23-F98D-40B9-8DBD-B950333E2C52

     Paramter 5   4839DDB7-58C2-48F5-8283-E1D1807DOD7D

     Paramter 6     NT Authority

    Paramter 7     Local Service

    Paramter 8     S-1-5-19

Event # 3 Data

     Paramter 1   Application Specific

     Paramter 2   Local

     Paramter 3   Launch

     Paramter 4   Windows Security Center Security App Broker

     Paramter 5   Unavailable

     Paramter 6     NT Authority

    Paramter 7     System

    Paramter 8     S-1-5-19

   Paramter  9    Local Host ( Using LRPC )

   Parameter 10    Unavailable

Event # 4 Data

     Paramter 1   Application Specific

     Paramter 2   Local

     Paramter 3   Launch

     Paramter 4   Windows Security Center Security.WscBrokrtManager

     Paramter 5   Unavailable

     Paramter 6     NT Authority

    Paramter 7     System

    Paramter 8     S-1-5-19

     Paramter 5   Unavailable

     Paramter 6     NT Authority

    Paramter 7     System

    Paramter 8     S-1-5-19

   Paramter  9    Local Host ( Using LRPC )

   Parameter 10    Unavailable

Event # 5 Data

     Paramter 1   Application Specific

     Paramter 2   Local

     Paramter 3   Launch

     Paramter 4   Windows Security Center Security.WscDataProtection

     Paramter 5   Unavailable

     Paramter 6     NT Authority

    Paramter 7     System

    Paramter 8     S-1-5-19

     Paramter 5   Unavailable

     Paramter 6     NT Authority

    Paramter 7     System

    Paramter 8     S-1-5-19

   Paramter  9    Local Host ( Using LRPC )

   Parameter 10    Unavailable

[Paul_Tikkanen]

You're very welcome.

Unfortunately, I wouldn't be able to answer your question regarding the event viewer reports.

[kcav]

I tried to apply the same solution to the same problem on my girl friends notebook. She also has an Elitebook 8460p RUNNING Win 10 Pro 64-bit. There are still two items with missing drivers. . Could tell me the links so I can download the drivers for her.

Base System Device

PCI\VEN_197B&DEV_2392&SUBSYS_161C103C&REV_30
PCI\VEN_197B&DEV_2392&SUBSYS_161C103C
PCI\VEN_197B&DEV_2392&CC_088000
PCI\VEN_197B&DEV_2392&CC_0880

serial port

PCI\VEN_8086&DEV_1C3D&SUBSYS_161C103C&REV_04
PCI\VEN_8086&DEV_1C3D&SUBSYS_161C103C
PCI\VEN_8086&DEV_1C3D&CC_070002
PCI\VEN_8086&DEV_1C3D&CC_0700

[Paul_Tikkanen]

Hi:

You would use these drivers for W10...

BSD:

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

https://ftp.hp.com/pub/softpaq/sp64001-64500/sp64135.exe

PCI Serial Port:

This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware.

https://ftp.hp.com/pub/softpaq/sp64001-64500/sp64098.exe